Job Description
Major Responsibilities:
Staff Supervision
• Provides supervision of casework staff; conducts regular case conferences with caseworkers and interns to develop and modify service plans, determines alternative plans, case termination, or case transfer, and assign or reassign staff caseload.
• Ensures appropriate staff to client and supervisor to staff ratios in alignment with field standards
• Ensures casework staff are trained in core competencies to deliver quality work; understand and adherence to crisis protocols
• Supports exchange of ideas, encourages camaraderie and collaboration, and fosters professional development.
• Ensure casework services meet the standards of cultural-competence and linguistic-appropriateness.
Program Supervision
• Coordinates day to day operations of casework services in collaboration with IRC programs. Provide training to student interns and other department staff regarding services, programs, and guidelines.
• Participate in the creation or revision of policies, procedures, guidelines, goals, and objectives.
• Assists with grant compliance, data tracking, budget tracking, and grant reporting.
• Assist with program planning, implementation, and evaluation activities.
• Ensure monitoring/audit of documents, records and tracking tools for program case files and reporting.
• Design and implement strategies for expanded program capacity both internally and through external partnerships.
• Track budgets, program expenditures and activities for various programs, ensure donor deliverables are met, compile data and draft reports as required by donor and agency specifications.
• Participate in all program meetings, staff development activities, and fully engages as a member of the team.
• Participate in manager meetings and ensure strong collaboration with all IRC departments, both locally and network wide.
• Comply with all policies, procedures, and protocols, including Safeguarding and the IRC Way.
source: https://reliefweb.int/job/4113238/anti-trafficking-victim-services-supervisor